Organising care at the frontline

The report comprises a series of essays and provides frank detail about how clinical care is currently provided and how it could be improved.

The essays are introduced and summarised by Chris Ham and Don Berwick and the report serves as the starting point of an ongoing appreciative inquiry into improving care processes, particularly for acutely ill medical patients. This report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved.This report looks at the reality of caring for acutely ill medical patients at the NHS front line and asks how care in hospitals can be improved.

The report covers a series of essays by frontline clinicians, managers, quality improvement champions and patients, and provides vivid and frank detail about how clinical care is currently provided and how it could be improved. The essays are introduced and summarised by Chris Ham and Don Berwick and the report serves as the starting point of an ongoing appreciative inquiry into improving care processes, particularly for acutely ill medical patients.

The Kings Fund Report report can be downloaded here