Helen Sanderson FRSA
A new way of working for health and social care
Helen has been blogging about her journey to develop a new type of health and social care organisation. Taking the principles of a new way of working, similar to Buutzorg in health and Zappos in retail. Rob Cockburn's blog picks up several of the themes raised within this article when reinventing organisations and is a useful accompanying blog to read. .
One of the areas that is striking within healthcare is that although we may want new ways of working which will be better for patients and staff, frequently the established system appears to reject this and put barriers in the way. Helen is currently being a change agent in this area.