S4N Web platform questions

Who can join the Source4networks platform?

Anyone with a passion for network leadership and improving patient care! You can be from a health or social care organisation, education, research, third sector or a service user.  Everyone is welcome to share their knowledge and experience of networks.

How do I join the source4networks platform?

Register an account through the S4N community page, this will give you access to our Q&A section, our social network feed as well as updates on content and exciting events.

What is the source4networks platform?

Take a look at the information on our home page and if you’re still not sure email us at or call on +44 (0)20 7815 8359.

What is the best browser to view the platform?

We support the previous 2 or 3 versions of Chrome or Firefox and these work the best for this site but we also support IE back to version 10.

I am having problems navigating the website

If you are having trouble navigating the site, please do watch our video introduction to help guide you 


If you still have any issues, then please contact us by email or telephone and we will try to resolve your issue. Contact details can be found here.

You didn’t answer my question here and I found my own workaround. Do you want to know?

Yes please! email with your solution and we will update the site to share with others.  Alternative contact options can be found here.

Thank you in advance for your feedback.

DEN4CI course platform questions

What is the Developing Effective Networks for Change and Improvement course (DEN4CI)?

This course is now fully subscribed, if you would like to register your interest in future cohorts of this course please email, england.si-networks.nhs.uk


DEN4CI is a free online course for people involved in leading and facilitating networks for change and improvement in health and care. The 11-week course provides the ‘building blocks’ to develop and sustain your network, so that it can deliver real change and improvement for patients and the public.

Running from January to April 2019, the course includes:

  • Five specially designed modules covering the latest knowledge and insights from renowned experts in networks in health and care, supported by case studies and learning resources
  • Three powerful, evidence-based ‘diagnostic’ tools - Source4Networks (S4N) network health check diagnostics - to help you identify key actions to strengthen and sustain your network
  • Two live ‘Ask the expert’ webinars to support you in applying the tools and learning within your network
  • Two self-directed ‘coaching circle’ sessions, using action-learning approaches to deepen your learning (see FAQ 8)
  • Access to a community of fellow network leaders and facilitators in health and care through the LeNs community, to share insights and offer peer support to sustain your network development journey.

The course has been designed by leading expert in networks for health and improvement, Professor Becky Malby of London South Bank University, and is delivered in conjunction with NHS England’s Sustainable Improvement Team (for more details on the course team click here).

What will participants gain from joining the course?

Whether you are leading in an established network, collaboration or partnership, aspire to develop your role and skills, or are in the process of building new connections, this programme can help you in strengthening your network facilitation confidence and expertise together with the impact of your work.

By the end of the programme participants will be able to:

  • Identify ways to lead and organise their network to achieve the networks goals and ambitions
  • Develop plans to increase the impact of the network they lead, ensuring it is as effective as it can be
  • Implement the Source4Networks (S4N) network health check diagnostics to identify areas of strength and improvement   
  • Develop insights, strategies and approaches for facilitating their membership and ensuring their network’s health and sustainability
  • Join and contribute to building a national and international network leadership community, providing expert and  peer to peer support

Who can join and what are the requirements?

The course is open to people involved in developing or facilitating a ‘live’ network in health and/or care. It is aimed at those who already have a lead role in facilitating their network, but would like to develop their know-how and confidence, to make the network as effective as possible.

NB In order to benefit from using the diagnostic tools, which form a key part of the course, the network will need to be ‘established’ (this will usually mean it has been running for six months or longer) rather than just starting out.

Priority will be given to applicants that meet the following criteria:

  • They are in a position of influence in a ‘live’ network, where they can apply their learning in real time to achieve change and improvement in the networks effectiveness
  • They are able to commit to full participation in all elements of the programme i.e. live sessions, coaching circles, completing online ‘network diagnostics’

Their aspirations, needs and experience align with the programme’s aims and objectives. 

Qualification Requirements:

This course is open to people at all levels of knowledge and experience in leading and facilitating networks. Whilst it is underpinned with the latest evidence base and current literature available through Source4Networks, the programme is designed to have a strong practical focus to support application into practice. You do not need any specific qualifications to join this programme.

Technical Equipment and Skill Requirements:

The course does not require any special equipment or skills. Full guidance and support will be provided through the Module Zero session (Orientation) on using the QI Learning Platform, S4N and WebEx to enable you to fully participate in the sessions.

To complete all elements of the course you will need:

  • A laptop or desktop computer able to play video content.
  • Access to WebEx for the live webinars (with internet access and a phone line or headset). N.B. recordings will be posted afterwards for those unable to participate in real time. Further assistance on accessing WebEx can be found on the company’s website.
  • Internet access to enable you to and participate in coaching circles and LeNs network activity and download the diagnostic tools and other materials and resources.

When does the course launch and what are the key dates?

The course launches on 21st January 2019 and finishes in April 2019. Each module opens on a Monday (dates given below):

  • Module Zero: Orientation: Opens Monday 21st January
  • Module One: Network Purpose and Function: Opens Monday 4th February
  • Module Two: Engaging your Network Members: Opens Monday 18th February
  • Coaching Circle 1 (held during modules 1-2)
  • Live Webinar 1: Monday 25th February 3.30pm-4.30pm 
  • Module Three: Creating Value and Impact for your Network: Opens Monday 4th March
  • Modules Four: Network Sustainability: Opens Monday 18th March
  • Coaching Circle 2 (held during modules 3-4)
  • Live Webinar Two: Thursday 25th March 12.30pm-1.30pm
  • Online graduation ceremony: 23rd May 2019

What is the time commitment?

To engage fully in the programme, including learning modules, live webinars, coaching circles and community activities, and achieve the available CPD points, participants will need to allow:

  • Two to three hours for each module, to engage with the materials and complete the accompanying learning activities
  • One hour each for the two live webinars
  • Around one hour each for the two coaching circle sessions
  • A minimum of one to two hours over the course of the programme to participate in wider learner community activities such as LeNs
  • Approximately three to four hours over the duration of the programme to begin using the diagnostic tools within their network.

The course is designed to be flexible: most elements can be carried out at a time a pace to suit the participant.

How do I apply for the course ?

This course is now fully subscribed, of you would like to register your interest in this course please email,  

How is the course delivered?

This online course will be delivered through two bespoke learning platforms created by NHS England’s Sustainable Improvement Team: QI Learning and Source4Networks (www.source4networks.org.uk) and via Webex:   

  • Five core, self-directed learning modules through the QI Learning Platform. The modules will focus on key topics of learning to support the achievement of the course learning aims, drawing on the latest in network development, research, evidence and top tips drawn from learning in practice. A mix of video and written materials is complemented with reflective questions to draw out learning, and practical activities to be completed within the participant’s networks.
  • Webinars: Two Live “Ask the expert” coaching clinics. Delivered through WebEx, these sessions enable participants to seek guidance and support from fellow learners and course facilitators, as they start using the diagnostic tools and apply wider learning.
  • Coaching circles. Course participants are invited to join a coaching circle - a small group (8-10) of learners who meet, usually virtually, a couple of times during the programme, to share insights and give peer support on network development issues.
  • Access to resources and connections through the Source4Networks (S4N) platform including:
  • The S4N Network Health Check Diagnostics, to complete the diagnostic process for your network.
  • A rich range of specialist learning resources on Source4Networks (www.source4networks.org.uk)
  • ‘Leading Networks’ (the LeNs) - a connected, energised, online community of network leaders who are sharing and learning together and influencing the network agenda for health and care. The LeNs is a closed, invitation-only network. Taking part in the DEN4CI course will give you automatic membership to the LeNs.

My network is struggling at the moment and I’m looking for help to refocus/re-energise it – can I still apply?

Yes, the course is designed to help people wherever their network is in terms of maturity, strength or ‘vitality’. Resources such as the ‘diagnostic’ tools can help network leaders and facilitators understand where challenges may lie and what they can do to overcome them.

How is the course accredited and how do I gain my points?

Sustainable Improvement team (SI) recognises that there is an increasing expectation for professionals to undertake continuing professional development (CPD) regardless of industry sector, career level, job role and responsibilities, and therefore will be applying for CPD accreditation during January 2019. If accreditation is awarded, information in the course communications will be provided on how to apply for points

Do I have to complete all of the course elements and what happens if I am not able to?

To get the most out of the course and achieve module completion certificates, participants are encouraged to:

  • Complete each module in turn
  • Participate in coaching circle activities, the two live sessions and the LeNs community
  • Implement at least two of the three diagnostic tools (core questionnaire and member survey) – whether with your whole membership or with a smaller sub-group; and to develop plans to complete the third diagnostic (maturity matrix). For more details on the diagnostic tools click here
  • Keep a simple reflective journal about what you are learning and how you plan to apply it.

However, recognising people’s busy schedules and different needs, the programme has been designed with flexibility in mind. Each module and activity will provide a stand-alone, powerful learning experience. 

Is the course GDPR compliant?

Yes, the course is fully compliant with GDPR regulations. We will only gather your personal data with your explicit consent and will only contact you for the purposes of the course, unless you explicitly consent otherwise. We will not keep your data any longer than is required for the purposes of the course

Where can I find out more?

Please contact if you have any questions or require further information on the Developing Effective Networks for Change and Improvement